Responsibly Made in China
94% Recycled Nylon, 6% Elastane
Side Crown Height:
Small: 3 7/8'', Medium: 4'' , Large: 4 1/8'' and XLarge: 4 1/4''
Machine wash delicate or hand wash cold, use mild deterent. Do not use softeners. Remove foam from crown pocket before wash. Do not bleach. Reshape and air dry. Do not iron. Do not dry clean.
Some Tilley hats are Guaranteed for Life against normal wear and tear, imperfect workmanship, or faulty material. If your hat experiences any of these issues, please submit your request by selecting and completing the “Guaranteed for Life” form below. Next steps will be provided within 5-7 business days.
Only hats with the designated “Guaranteed for Life” label will be considered for replacement. Customers must provide photos to identify the eligibility of the item, as well as proof of destruction of the item upon request once approval is granted. All qualifying replacements are subject to a non-waivable handling fee.
Note: Tilley Endurables only accepts Guaranteed for Life requests through Tilley.com. Any requests submitted outside of the electronic portal will not be accepted. Should you have any questions, please contact the Tilley Customer Service Department by email.
Packages sent without prior authorization will be refused and returned to sender at the shipper’s cost. Processing times may vary due to increased volumes in peak seasons and are contingent on the provision of all required information from the customer. Requests will not be shipped until all requirements are met by the customer. Tilley will not be held responsible or liable for any lost or stolen packages in transit. Please contact your carrier to settle any shipping issues.
Tilley reserves the right to determine if an item qualifies for replacement under the Guaranteed for Life policy.
Note: If your Original Order Number is unknown, please leave blank.
Please keep in mind that once you submit an order, it cannot be combined, modified, or cancelled. We kindly request that you thoroughly review your order before submitting it.
At Tilley, we strive to ship your orders as quickly as possible. Order processing and packaging take place from Monday to Friday during standard business hours. Our goal is to process all orders within 2 business days of the order date. However, during peak periods of high volume, such as free shipping promotions, Fathers Day, Black Friday, Cyber Monday, and holidays, processing times may extend up to 5 business days. Please factor in additional time for your order to ship based on the shipping option you have chosen.
We exclusively utilize FedEx Ground for shipping all orders, which typically takes 5-7 business days for delivery. We recommend using FedEx Ship Manager to conveniently schedule your delivery.
During high volume periods, we advise allowing extra time for processing and shipping. We kindly request your patience and understanding during these busy times.
Shipping and handling times are calculated based on when your order departs from our warehouse. Please refer to the following information regarding shipping costs and postal service options:
| PURCHASE TOTAL | SHIPPING COST | POSTAL SERVICE |
|---|---|---|
| $99.00 & more | FREE | FedEx Ground (5 – 7 business days) - (No PO Box Delivery) |
| $0 - $98.99 | $15.00 | FedEx Ground (5 – 7 business days) - (No PO Box Delivery) |
If you need assistance with managing your shipping, you can visit the FedEx website to learn more about their services.
Should you have any further questions or inquiries, please feel free to contact us via email tilley@tilley.com or call 1-800-363-8737. We are here to assist you.
With the growing popularity of online shopping, the number of packages delivered to homes is increasing daily. Unfortunately, this rise in deliveries has also led to an increase in missing or stolen packages, raising concerns about package security.
Tilley takes responsibility for your package until FedEx confirms its delivery to the provided location. However, if your package goes missing or is stolen after confirmation, Tilley cannot be held accountable for replacing it.
To address these concerns, we recommend using FedEx Delivery Manager®. This tool empowers you to request alternative delivery options, such as scheduling deliveries when you are available or selecting a nearby location for secure package pickup instead of leaving it on your porch. FedEx Delivery Manager offers convenient and secure package management nationwide.
For international shipping, please visit our US website. Please note that all orders are shipped from our warehouse in Ontario, Canada. It is important to be aware that Tilley is not responsible for any duty, taxes, or fees imposed by the importing country.
Thank you for choosing Tilley, and we appreciate your understanding and cooperation regarding our shipping policies and procedures.
I have a few Tilley hats, I tend to reach for this one the most. I have gotten several compliments on it (but not my other Tilley hats). It's extremely comfortable and nice to wear on hot days - I do love the original cotton fabric but this one is more polyester, and stretchy, and so comfortable and cool. I like that the brim has good integrity. Not as bendable / moldable as the regular cotton ones (it bothers me when they bend out of shape!). I wish they'd make this in more colours, and with hardware that matches the same colour as the fabric, for a less "adventure" look. I just want more casual style Tilley's - I don't always want to look like I'm going out hiking or sailing.
J'ai un Ultalight depuis une douzaine d'années et il est de loin le meilleur chapeau que j'ai eu. Garanti à vie, vous n'aurez pas à en acheter beaucoup dans votre vie, il est robuste et garde sa forme.
I have the original Canadian made one that’s 20+ years old. Wear it all the time - a few loose stitches over the years but still going strong 💪 what a great hat it’s been all over the world with me
I’ve worn this hat most summer days for the last fifteen years and it’s still in great shape. Keep up the great work Tilly!
Very light fabric so stay cool and its a very nice shade of blue.
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