Promotional Terms & Conditions

Thank you for shopping with Tilley. When we have promotions, the following conditions apply while the promotion is in effect. 

LIMITED TIME OFFER

  • Get discounts off on select styles for a limited time
  • Offer available online
  • Offer cannot be combined with other promotions or applied to previous purchases
  • Discount codes are not applicable
  • Offer is non-transferable

LAYERED (TIERED) OFFER

  • The layered offer provides a percentage of savings based on the number of qualified items you purchase
  • Qualified items are identified by being part of a collection link accessible through email or a banner on the site
  • Offer valid only during dates specified  and will not apply to past or future purchases
  • Valid while quantities last, no rainchecks
  • Some exclusions apply, offer cannot be used on sale or collaboration merchandise, Brands We Love, and Essential 3 Packs.
  • Cannot be combined with any other offer
  • If there is something not to your satisfaction, we will work with you to exchange the product for the right size.
  • To initiate a return, all items purchased as part of the layered offer must be returned for a refund to be issued. Due to the nature of this offer, we are unable to refund individual items.

GIFT WITH PURCHASE

  • If you wish to return an order that includes a gift with purchase, you will need to return both the item that you paid for along with the gift to be eligible for a full refund. In the event the gift is not returned its value will be deducted from your refund.
  • Missed GWPs will not be shipped separately, credited, or applied to future purchases. 
  • Online Exclusive.

DISCOUNT CODES

  • Cannot be used on collaborations and special collections.
  • Cannot be combined with any other offer.

FINAL SALE

  • Any item marked as LAST CHANCE cannot be returned or exchanged.

    To learn more about returns, please click here.